Strong Values

At DRK Assistance, we don’t just offer services — we deliver outstanding solutions with unmatched quality, care, and precision. Going above and beyond for every patient is not just a slogan, but at the very core of our being.

Not just professionals but people

At DRK Assistance, behind every team member stands a person driven by a deep sense of humanity and a genuine desire to help others. Our people are more than just professionals—they are compassionate individuals who embody the spirit of the Red Cross in every action they take. Whether coordinating complex medical transports or supporting patients through challenging moments, each team member is guided by a shared commitment to care, dignity, and service. This is what unites us—and what makes DRK Assistance truly exceptional.

The Red Cross Factor

In regions where we operate frequently, DRK Assistance holds direct agreements with key strategic providers, allowing for swift, reliable coordination. We are also connected to a broad international network of medical experts who specialize in supporting foreign patients and navigating local healthcare systems. Most uniquely, as part of the global Red Cross and Red Crescent Movement, we are associated with national societies worldwide. 

Local Expertise & Global Reach

DRK Assistance operates on a truly global scale, providing air ambulance and commercial medical escort services across continents. While our international reach ensures worldwide patient transport, our local strength lies in Europe—particularly in Germany and its neighboring countries—where we specialize in ground transportation and assistance services. This dual focus allows us to combine global capabilities with strong regional expertise, delivering seamless support wherever it’s needed most.

Our Commitment to Quality & Safety

DRK Assistance is proud to be accredited by EURAMI, a globally recognized standard for excellence in air medical transport, reflecting our commitment to the highest levels of patient safety, clinical quality, and operational reliability.