Commercial Medical Escort Solutions offer a safe, efficient, and budget-friendly alternative to full air ambulance transport—delivering high-quality care every step of the way. With in-house medical expertise, years of global repatriation experience, and a focus on patient-centered planning, each mission is tailored to meet specific clinical and logistical needs. From pre-flight preparation to bedside handover, every detail is managed with precision, compassion, and the trusted DRK Factor—Red Cross medical excellence combined with seamless execution.

Our Commercial Medical Escort solutions include:

• In-house Escort Teams: Whenever possible, patients are accompanied by our own highly trained DRK medical professionals, ensuring trusted Red Cross quality and continuous care throughout the journey.
• Pre-Flight Medical Assessments: Every mission starts with a detailed evaluation to confirm fitness-to-fly and to tailor the escort setup to the patient’s specific medical condition.
• Airline Coordination: We handle all arrangements directly with airlines—including stretcher bookings, oxygen supply, seating adjustments, and required medical clearances—to ensure a smooth, safe flight.
• Travel Booking & Ticketing: From patient tickets to accompanying medical staff and support travel, we coordinate all booking needs for a seamless experience.
• Hotel Reservations & Logistics: If needed, we manage hotel stays, layover accommodations, and other travel requirements to support patient comfort and continuity of care.
• Transport Coordination: Our team organizes all ground transfers, including ambulances and non-emergency vehicles, ensuring continuity between air and land transport.
• Bed-to-Bed Service: We provide full-service coordination from the patient’s initial location to the receiving facility—managing every handover point for a truly integrated solution.

What makes us stand out

Our in-house medical crews form the heart of DRK Assistance’s commitment to quality and patient-centered care. Sourced from the trusted Red Cross medical network and rigorously trained to meet the highest DRK standards, they bring expertise, compassion, and the highest medical quality to every mission—whether in the air or on the ground. Their presence ensures consistency, safety, and a seamless medical experience across all operations.

What you can expect:

• Comprehensive Training: Aligned with DRK’s strict clinical, operational, and ethical standards.
• Global Mission Experience: Skilled in handling diverse cases across all continents and environments.
• Consistency & Reliability: Standardized protocols and communication ensure dependable, high-quality care.
• Patient-Centered Focus: Every action is guided by compassion, professionalism, and the patient’s well-being.

Our Equipment

Our medical equipment is state-of-the-art and carefully selected for each mission, ensuring that every patient receives the most appropriate level of care—tailored to their medical condition, transport environment, and clinical needs.

Our Accreditation

DRK Assistance is proud to be accredited by EURAMI, a globally recognized standard for excellence in air medical transport, reflecting our commitment to the highest levels of patient safety, clinical quality, and operational reliability.

The DRK Factor: 

• In-house Medical Teams: Whenever possible, missions are staffed with our own highly trained DRK medical professionals, ensuring German Red Cross quality and patient safety.
• Audited Providers: We work exclusively with carefully selected and audited partners to guarantee reliability and compliance with international standards.
• Enhanced Flexibility & Availability: Thanks to partnerships, we offer rapid dispatch, scalable solutions, and greater availability even in high-demand scenarios.
• End-to-End Coordination: Every step—from initial contact to hospital admissions is managed by our experienced team, providing a fully integrated, one-stop solution.