DRK Assistance is your one-stop solution for trusted, patient-centered medical transport and assistance worldwide—powered by Red Cross strength, German precision, and a commitment to safety, reliability, and excellence. Learn more about who we are and what we stand for.

DRK Assistance stands as a true one-stop-solution for trusted care without borders—a promise built on the humanitarian legacy of the Red Cross and the unmatched precision and reliability of German quality. As a leading provider of global medical transport and assistance services, we are committed to delivering patient-centered solutions that uphold the highest standards of safety, compassion, and operational excellence.

Originally founded as part of the German Red Cross, DRK Assistance has grown into a global provider of medical transport and assistance services. While our reach has expanded far beyond Germany, we remain deeply rooted in the humanitarian principles and values that shaped our beginnings. Guided by compassion, reliability, and excellence, we continue to develop trusted, patient-focused care across borders while staying true to our Red Cross heritage.

As a full-service single point of contact, we are here for whatever is needed. Whether it's a critical air ambulance mission, a medically supervised commercial flight escort, or a carefully coordinated ground ambulance transports, DRK Assistance ensures that each step of the process is seamlessly managed by our experienced professionals. No matter if it’s managing the most complex Medical Assistance cases or requiring local expertise in our core regions – we are only one call away. Our services are not just about logistics - they are about people. From the first call to the final handover, we prioritize the needs, safety, and well-being of every patient and client.

At DRK Assistance, we are more than just a service provider—we are your trusted partner. “Always there, always exceptional” is more than a slogan to us; it’s a philosophy we live by in everything we do.

Our Vision

At DRK Assistance, we envision a world where exceptional care knows no borders - where we set new standards for medical transport and assistance services across the globe.

Our Mission

At DRK Assistance, our mission is to deliver world-class, patient-centered assistance and aero-medical solutions with unwavering quality, compassion, and precision.
As a true one-stop solution, we manage every journey from first contact to safe arrival, combining trusted Red Cross medical heritage, German excellence, and global resources to provide seamless, customized solutions when they are needed the most.

Our Values

• Red Cross and German Quality

  We embody the highest standards of quality through the trusted Red Cross brand combined with German precision, reliability, and excellence.

• Comprehensive One-Stop Solutions

  We provide seamless, first call-to-last bill services—from medical advice to transport and assistance—ensuring stress-free, integrated solutions for every client.

• The Best from All Worlds

  By uniting top-tier medical expertise, technical innovation, global reach, and local adaptability, we create unique solutions that set us apart.

• Best Solution Finders

  We specialize in finding the best solutions for every challenge, no matter how complex, with creativity, professionalism, and dedication.

• Global Resources, Local Knowledge

  Our strength lies in combining worldwide resources with deep local expertise, delivering the most effective solutions in every situation.

• Patient-Centric Approach

  The patient is at the center of everything we do. Every action and decision are guided by the needs, safety, and well-being of those in our care.